System Specialist
- Information Technology & Services
Job title: System Specialist
Salary: $800-$1,500
Working: Ho Chi Minh
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Response to Incident/Request and provide solution as 1 and 2nd tier support
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Manage and Support all local network devices at THIV.
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Troubleshoot computer software and hardware issues and make repairs.
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Analyze and Diagnose issue related to Organization network.
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Perform Preventive Maintenance task for critical network devices.
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Manage Inventory System and maintain all IT Asset.
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Control, Manage and Create Change Request that align with INDG policy
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Support Network Specialist to upgrade IT Network firmware and version
You can apply at: https://firstrecruitment-asia.com/job/it-helpdesk-operator
For more information please contact our consultant:
Mr. Duy
- 02839154343 ext 115
- duy.nguyen@firstrecruitment-asia.com
Ms. Phuong
- 02839154343 ext 114
- Phuong.nguyen@firstrecruitment-asia.com
Network Specialist
- Information Technology & Services
Job title: Network Specialist
Salary: $800-$1,500
Working: Ho Chi Minh
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Response to Incident/Request and provide solution as 2nd tier support
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Monitor and troubleshooting Internet and MPLS link.
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Manage and Support LAN, WAN, WLC, and other network devices.
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Analyze and Diagnose issue related to Organization network.
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Perform Preventive Maintenance task for critical network devices.
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Manage Inventory of Network Devices and Link Provider Contract.
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Control, Manage and Create Change Request that align with INDG policy
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Ensure firmware of critical network devices and system is updated.
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Prepare IT security monthly report and submit to IT Manager
For more information please contact our consultant:
Mr. Duy
- 02839154343 ext 115
- duy.nguyen@firstrecruitment-asia.com
Ms. Phuong
- 02839154343 ext 114
- Phuong.nguyen@firstrecruitment-asia.com
IT Security Specialist Role
- Information Technology & Services
Job title: IT Security Specialist Role
Salary: $800-$1,500
Working: Ho Chi Minh
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Response to Incident/Request and provide solution as 2nd tier support
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Control, Manage and Create Change Request that align with INDG policy
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Manage, create, and modify security policy for Firewall, Proxy and Anti-Virus to ensure SCCC environment and Information is protected & secure
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Monitor activity on Firewall, Proxy and Anti-Virus and perform root cause analysis
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Identify abnormal activity and report violations to IT Manager
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Upgrade IT security system by implementing recommended firmware version.
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Prepare IT security monthly report and submit to IT Manager
For more information please contact our consultant:
Mr. Duy
- 02839154343 ext 115
- duy.nguyen@firstrecruitment-asia.com
Ms. Phuong
- 02839154343 ext 114
- Phuong.nguyen@firstrecruitment-asia.com
Server & System Administrator
- Information Services
Job title: Server & System Administrator
Working: Ho Chi Minh
Salary: $800-$1,500
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Response to Incident/Request and provide solution as 2nd tier support
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Control, Manage and Create Change Request that align with INDG policy
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Configure and Investigate for Server and VM in OS up to Infra level
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Perform daily monitoring for Server HW and VM status
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Manage and Perform MS Security patches for Server and Computer to ensure it up-to-date
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Ensure Antivirus engine is running properly for all Servers and Computers
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Ensure Backup system is running and operate success as policy defined
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Centralize manage Server Backup policy
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Provide support related to Telephony system
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Ensure Server HW and VM list is properly recorded in Inventory System
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Provision VM and install SCCC standard software
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Prepare Server Performance and Usage report, submit to IT manager
You can apply at: https://firstrecruitment-asia.com/job/it-helpdesk-operator
For more information please contact our consultant:
Mr. Duy
- 02839154343 ext 115
- duy.nguyen@firstrecruitment-asia.com
Ms. Phuong
- 02839154343 ext 114
- Phuong.nguyen@firstrecruitment-asia.com
IT Helpdesk Operator
- Information Services
Job title: IT Helpdesk Operator
Salary: $800-$1,500
Working: Ho Chi Minh
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Response to incident and request from end-users via Phone call, email, SNOW ticket.
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Troubleshoot, investigate, provide solution and information to end-user
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Collet Sufficient and accurate information before escalate to other team/person.
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Manage and follow-up ticket assigned to VN IT Team to ensure SLA
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Manage IT knowledge base (Add, update, delete)
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Follow INDG working procedure/process to response to Incident/Request/Change
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Manage Sending of IT Announcement
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Coordinate with related person to update IT Inventory
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Activate Additional Software license and alert to end-users
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Raise PR/PO for each IT purchasing
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Follow up status of PR/PO to ensure hw/sw can be delivered and meet SLA
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Manage all IT contract to ensure it properly kept and secure
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Coordinate with vendor, and SCCCVN procurement to support contract negotiation
For more information please contact our consultant:
Mr. Duy
- 02839154343 ext 115
- duy.nguyen@firstrecruitment-asia.com
Ms. Susan
- 02839154343 ext 111
- susan.ho@firstrecruitment-asia.com


