Network Specialist
- Information Technology & Services
Job title: Network Specialist
Salary: $800-$1,500
Working: Ho Chi Minh
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Response to Incident/Request and provide solution as 2nd tier support
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Monitor and troubleshooting Internet and MPLS link.
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Manage and Support LAN, WAN, WLC, and other network devices.
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Analyze and Diagnose issue related to Organization network.
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Perform Preventive Maintenance task for critical network devices.
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Manage Inventory of Network Devices and Link Provider Contract.
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Control, Manage and Create Change Request that align with INDG policy
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Ensure firmware of critical network devices and system is updated.
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Prepare IT security monthly report and submit to IT Manager
For more information please contact our consultant:
Mr. Duy
- 02839154343 ext 115
- duy.nguyen@firstrecruitment-asia.com
Ms. Phuong
- 02839154343 ext 114
- Phuong.nguyen@firstrecruitment-asia.com
IT Security Specialist Role
- Information Technology & Services
Job title: IT Security Specialist Role
Salary: $800-$1,500
Working: Ho Chi Minh
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Response to Incident/Request and provide solution as 2nd tier support
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Control, Manage and Create Change Request that align with INDG policy
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Manage, create, and modify security policy for Firewall, Proxy and Anti-Virus to ensure SCCC environment and Information is protected & secure
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Monitor activity on Firewall, Proxy and Anti-Virus and perform root cause analysis
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Identify abnormal activity and report violations to IT Manager
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Upgrade IT security system by implementing recommended firmware version.
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Prepare IT security monthly report and submit to IT Manager
For more information please contact our consultant:
Mr. Duy
- 02839154343 ext 115
- duy.nguyen@firstrecruitment-asia.com
Ms. Phuong
- 02839154343 ext 114
- Phuong.nguyen@firstrecruitment-asia.com
Research Analyst
- Information Technology & Services
Specific Duties and Responsibilities:
- Brand Identification and Tagging (as applicable)
- Search, identify and tag mentions of different brands in a publication.
- Categorize the different brands identified based on a defined brand hierarchy.
- Conduct research on relevant information for different brands.
- Report any discrepancies on the brands in the database and identify improvements on the processes and rules as necessary.
∙ Carry out additional data operations and administrative tasks as required.
- Content Abstraction and Categorization (as applicable)
∙ Identify parts of the articles featured in the assigned magazine/s.
∙ Summarize or create a condensed version of full text articles as needed.
∙ Categorize all articles in the assigned magazine according to established categories and propose new categories as needed.
∙ Carry out additional data operations and administrative tasks as required.
∙ Meet preset Service Level Agreement with the client
Qualifications:
- Good communication, analytical and problem solving skills
- Internet savvy, familiarity with international brands but not required.
- Knowledge on MS Office applications.
- Background in data management and analysis is a plus.
Education and Experience:
- A graduate or undergraduate of any business or information technology related course.
- At least one (1) year work experience, preferably in a similar field.
For more the information please contact our consultant:
Ms Phuong
02839154343 ext 113
General Accountant
- Information Technology & Services
The Role:
The General Accountant is primarily responsible for Accounts Payables and Accounts Receivables activities as well as accomplishing ad hoc task provided and requested by the client.
Basic Functions:
Accounts Payable:
- Remit Payment
- Review Aged Bills
Accounts Receivable:
- Confirm all invoices posted for the month
- Receive payments
- Review unapplied payments
- Collections
- Send Account Statements (&invoices)
- Perform bank reconciliations for client's Bank Account, Credit Cards, and Petty Cash
- Support the overall objective of the client
- Carry out ad hoc tasks or activities associated with the accounting functions and/or tasks within the capability and pay grade of the General Accountant as may be assigned.
For more the information please contact our consultant:
Ms Phuong
02839154343 ext 113
Email Support/Social Media Support/Voice Rep
- Information Technology & Services
Specific Duties and Responsibilities:
- Performance Management
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- Respond to customer’s inquiries via phone, social media chat and email channels.
- Make outbound and inbound calls on a daily basis if scheduled.
- Handle and process requests on a daily basis.
- Manage complaints resolutions as needed.
- Support the overall objective of the company.
- Other ad hoc tasks or activities associated with the email support function and/or social media chat within the capability and pay grade of the Email Support Representative as may be assigned.
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Qualification:
- Excellent English, written and verbal communication skills.
- Experience working in an environment that has a key focus on providing an outstanding customer experience.
- Must be personable, warm and confident.
- Proactive, self-motivated, detail-oriented and driven to achieve objectives.
- Ability to read and understand any information and comprehend its details.
- Ability to multi-task in a fast paced environment.
- Detail oriented, highly accurate and productive.
- Can work independently with minimal supervision.
Education and Experience:
- Graduate of a 4-year degree course; preferably in Business, Marketing or Communications.
- Minimum 6 Months to 2 years’ customer service experience in a corporate environment is required; call-center experience is a plus.
- Experience working in an environment that has a key focus on providing an outstanding customer experience.
For more the information please contact our consultant:
Ms Phuong
02839154343 ext 113